Your Trusted Flight Booking Specialists
Our agents assess your fare conditions and guide you through every available refund, credit, or recovery option.
Cancelling a flight is rarely a simple process. The outcome — whether a full refund, a travel credit, a partial refund after penalties, or no recovery at all — depends entirely on the fare type you purchased, the airline's specific cancellation policy, and how far in advance you cancel relative to the departure date.
Our agents assess your ticket's fare rules before cancelling anything, ensuring you understand your options and can make an informed decision. In some cases, cancelling and rebooking is not the best path — a date change, a credit hold, or waiting for an airline-initiated schedule change may produce a better financial outcome.
We handle all cancellation requests through World's Travel LLC (IATA License No. 14017953) with direct access to the airline's reservation system, ensuring your cancellation is correctly processed and any applicable refund or credit is accurately initiated.
Have your booking reference (PNR) and passenger name ready. We'll review your options before processing anything.
(855) 767-1486 ✉ contact@travelssouth.comFully refundable tickets allow cancellation before departure and return of the base fare to the original payment method, minus any applicable airline cancellation penalty. Refund timelines vary by airline and payment method — typically 7–21 business days for credit cards.
Non-refundable tickets cannot be refunded but may retain value as a future travel credit on the same airline. We assess whether your fare qualifies for a credit hold, advise on any credit expiry timeframes, and document the credit details for future use when rebooking.
Under US Department of Transportation rules, flights booked at least 7 days before departure may be cancelled within 24 hours of booking for a full refund — regardless of the fare type. If you're within this window, call us immediately and we'll process your free cancellation before it expires.
If the airline cancels your flight or makes a significant schedule change, you are typically entitled to a full refund or free rebooking regardless of your fare type. We track what the airline has offered and ensure you receive the best available outcome — refund, rebooking, or credit — under applicable rules.
Not ready to rebook immediately after cancellation? We document your airline travel credit details — including the credit value, expiry date, eligible routes, and rebooking conditions — so you can use it effectively when you're ready to travel again.
On non-refundable fares where the base fare cannot be recovered, government taxes and some airport fees may still be refundable. We identify and submit claims for any recoverable components of your ticket, including departure taxes and passenger facility charges.
| When You Cancel | Refundable Fare | Non-Refundable Fare | Basic Economy |
|---|---|---|---|
| Within 24 hrs of booking (7+ days before departure) | Full refund | Full refund (DOT rule) | Full refund (DOT rule) |
| More than 7 days before departure | Refund minus cancellation fee | Travel credit (airline permitting) | No refund or credit |
| 3–7 days before departure | Refund minus higher cancellation fee | Travel credit (airline permitting) | No refund or credit |
| Less than 72 hours before departure | Refund minus maximum cancellation fee | Travel credit if fare permits | No refund or credit |
| No-show (after departure) | No refund | No refund or credit | No refund or credit |
Outcomes above are indicative and depend on the specific airline and fare rules applicable to your ticket. Our service fee is non-refundable in all circumstances.